Privacy Policy

At, we are committed to safeguarding your privacy online.
This policy applies only to the website and online services provided by

The purpose of this policy is to inform you how your personal information is treated.
When you create a client account and place an order on, we collect personal data about you. According to the Italian Law 196/2003, the responsible party for the collection of this data is Eco Fashion Group, located in Palermo, Via Trabia 17, 90133 – Italy.

The term “personal data” refers to any data that identifies an individual including name, phone number, date of birth, email address, postal address and any other information that you choose to communicate to Eco Fashion Group about yourself.

1 – Collection of Information

Personal Information

On our website, such as in the order forms, we may request you to supply “personal information,” such as your name, email address, billing and shipping addresses and telephone number. You will always know when we are collecting personal information, because we only collect personal information when you voluntarily submit it to us through our online forms. Although you do not have to provide us with any information to visit our website, you may not be able to fully utilise all of the services on our website if you choose not to provide certain information. If you do choose to give us personal information through our website, we will collect and retain that information.

Non-Personal Information

When you use our website, we may also collect “non-personal information,” which is information that, by itself, cannot be used to identify or contact you, such as demographic information (your age, gender, income, education, profession, zip code, etc.). Non-personal information may also include technical information, such as your IP address, the type of browser you are using, the websites you visit immediately before and immediately after you visit our website, and other anonymous data involving your use of our website. Non-personal information may also include information that you provide us through your use of our website.

Online Orders

We collect personal information from you when you purchase products from our online order process. For example, we require you to provide your name, contact information, shipping and billing addresses. We also collect information about your transactions with us. We may use the information that you provide to communicate with you about products purchased through our online service, to provide customer support in connection with those products and comply with our legal and regulatory obligations.


We use a technology called “cookies” to enhance your visits on our website. A cookie does not store personal information about you, unless you voluntarily provide it. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. Cookies can store non-personal information, such as what websites, or pages your browser has accessed. In general, cookies record information about your navigation on our website with your computer (i.e. pages visited, date and time of the visit, etc.).
Our cookies can also store information you have placed in a “shopping cart.” The use of cookies, whether ours or of a third party, which are not required to operate the website, will require express consent from yourself. To give your consent or objection to use the cookies, you can configure your web browser accordingly. In order to do this, you can consult the instructions of the web browser you use.
On this site, cookies from third-party present: Google

2 – How We Use the Information

Our Services and Website

We use your personal information to provide you any services that you may request or require, to communicate with you, to allow you to make purchases. We use aggregated non-personal information about our users to understand our website’s demographics, such as the geographic distribution of our users, the age ranges of our users, or a combination of these or other demographics. We use the non-personal information we collect to analyse how our website are being used, and to improve the content of our website, online product offerings, and promotional efforts.

Email Communications

If you send us an email with questions or comments, we may use your personal information to respond to your questions or comments, and we may save your questions or comments for future reference. However, aside from our reply to such an email, it is not our standard practice to send you email unless you request a particular service that involves email communications or in order to provide customer support in connection with those products. There may be times when you will have the opportunity to subscribe to an email list or electronic newsletter that will send information about our websites to your email address. However, we will provide you with the option to change your preferences and opt-out of receiving those communications.

Online Service

If you make a purchase through our online ordering service, we may use the information you provide to send you important announcements and updates regarding our website or online service. In those instances, we will provide you with the option to change your preferences and opt-out of receiving those communications. When you provide us with your personal information to make a purchase through our online ordering, we only use this information to process your online order. We also use your address and billing information to bill you and provide associated support.

3 – Disclosure of Information to Third Parties

Except as specifically set forth in this Policy, we do not share your personal information with any non-affiliated third party without your permission. All of the customers data will not be disclosed to third parties except for all cases provided by law.

Service Providers

We sometimes engage unaffiliated businesses to assist us in providing you certain services. For example, we may hire a shipping company to help us deliver our products or services to you. We may also use third parties to process online transactions. In those instances, we may need to share your personal information with them. We require these companies to use your personal information only to provide the particular product or service and do not authorise them to use your personal information for any other reason or purpose.

Other Disclosures

We may disclose personal information when we are required or requested to do so by law, court order or other government or law enforcement authority or regulatory agency; to enforce or apply our rights and agreements; or when we believe in good faith that disclosing this information is necessary or advisable, including, for example, to protect the rights, property, or safety of, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

4 – Security

The security of your personal information is important to us. We maintain physical, electronic, and procedural safeguards to secure your personal information. However, “perfect security” does not exist on the Internet, and there is always some risk in transmitting information electronically. This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line.
When our registration/order form asks users to enter sensitive information that information is encrypted and is protected with industry standard encryption software, SSL (Secure Sockets Layer). The site employs SSL via a digital certificate issued by Comodo.

If you have any questions about the security at our website, you can send an email to

5 – Information Accuracy

Any questions you may have regarding our Privacy Policy, the accuracy of your personal information or the use of your personal information, or any requests that we correct, update, or remove your information in our databases, should be directed via email to or by post to Eco Fashion Group, Via Trabia 17, 90133 – Italy.

After receiving a request to change your information, we will make reasonable efforts to ensure that all of your personal information stored in databases we actively use to operate our website will be updated, corrected, changed or deleted, as appropriate, as soon as reasonably practicable. However, we reserve the right to retain in our archival files any information we remove from or change in our active website databases. We may retain such information to resolve disputes, troubleshoot problems and enforce our terms of use.

We encourage you to contact us at to resolve any issues or complaints.